The Registry
Registry Renewal
Once you are listed on the Registry, Credentia will send electronic renewal reminders to your email address, as listed on your account, approximately one hundred and twenty (120) days prior to expiration of your enrollment. To be eligible for renewal, you are required to work as a nurse aide A minimum of 8 hours in the previous 24 months in a licensed health care facility. The 8 hours does not have to be consecutive hours.
Upon successfully renewing your status on the Registry, you will receive an electronic registry renewal notification by email, which will be valid for the next twenty-four (24) months. It is important that your current email is always listed on your Credentia account to ensure that you get important documentation regarding your enrollment.
Credentia Platform Online Renewal
The Credentia Platform system allows for an online certification renewal process. The Credentia Platform system allows individuals to:
- Renew nurse aide certification.
- Update your address (during and outside the renewal registration process).
- Initiate name and social security number changes.
For detailed instructions how to renew online, visit Credentia.com/test-takers/TN and select “How to Renew Your Registration” in the Nurse Aide Registry Resource section of the webpage.
Change Of Address, Name, Or SSN
The Registry must be kept informed of your current address and name.
If you change your address or your name at any time after you are placed on the registry, you MUST inform the Registry in order to keep your enrollment information up to date.
To change your address or name, login to your Credentia Platform account and select “Manage Profile”. Then select the “Edit Profile” button to change your address. If you need to change your name or Social Security Number (SSN), you will need to select the “Correction Form” button to submit a change request for Credentia review. You must upload written documentation (copy of a marriage certificate, a divorce decree, or another official document) to support your name change or SSN request.
NOTE: Name changes MUST be accompanied by official supporting documentation, such as a copy of a marriage certificate, divorce decree, or other official document.
Reinstatement
Under federal requirements, enrollment on the Registry is no longer valid for any individual who has had a lapse of twenty-four (24) consecutive months or more in the performance of paid nursing-related services.
If you were previously on the Registry but you have not worked (providing nursing-related services) for a period of twenty-four (24) consecutive months or more, you become “inactive”. As a formerly active member of the Registry, you will need to complete a reinstatement application. You may not be employed as a nurse aide until you have official notification of a reinstated active status.
Reciprocity
If you are a nurse aide currently listed on another state’s nurse aide (or equivalent) registry as active and in good standing (according to federal nursing home nurse aide statutes), and you are seeking enrollment on the Tennessee Nurse Aide Registry, you will need to submit a reciprocity application. Florida Nurse aide certifications are not accepted for reciprocity in the state of Tennessee. Visit Credentia.com/test-takers/tn/ for further information including specific steps on how to create a Credentia Platform online account and submit a reciprocity application.
Call for questions about:
Credentia Services Registry Management
Managed by Credentia
1025 Greenwood Blvd. Suite 401
Lake Mary, FL 32746
(888) 204- 6249
Hours of Operation 8:00 a.m. – 5:00 p.m. (Eastern Time Zone)
Call to:
- Clarify information about the registry
- Obtain instructions to change your name or social security number once you are on the registry
- Obtain information regarding reciprocity
- Obtain information on renewal on the registry